This english version is for information purposes only.
Only the German version is legally binding and follows German law and EU regulations. It can be found here: wakapu.com/de/info/allgemeine-geschaeftsbedingungen
Welcome to the Terms and Conditions section of www.wakapu.com . Please read them carefully. For any questions please feel free to contact our customer support: firstname.lastname@example.org
Any order you place with us is an offer from you to buy products. We must receive payment IN FULL for the goods ordered before the order can be processed. The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The total cost of the order is the price of the products plus the delivery charge. Please notice that in case you are residing outside the European Union you may have to pay import tax.
After you submit an order to us on our website, you will receive an order confirmation email / invoice for the order with all the informations regarding your order. Please read it carefully. If your order does not get delivered to you as a result of inaccurate address information being supplied we will not be liable to provide a replacement / refund.
We accept following payment methods:
Bank to Bank Transfer
All shipments are sent by well known shipment providers (e.g. DHL, FedEx, Deutsche Post, etc..) depending on where you reside. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout. We usually ship your item within one to two business days after receiving your order. At the moment your item leaves our warehouse you will receive a tracking link along with your shipment confirmation. The delivery time is depending on the country you reside. Within Germany the shipping time ranges between 2-3 business days. Within the European Union 3-9 business days and worldwide 5-21 days, depending on the country you reside.
In case you should not like an item you ordered you can send it back within 15 business days after receiving your order, without giving any reasons. When returning or exchanging a product you pay for the shipping cost. Please inform us about the item(s) you want to return via your customer account. Please print out the return form for the product and send it back to us. We will refund your payment, excluding the initial shipping costs, after receiving the item(s) in its original condition.
In case a shipment can not be delivered due to false provided shipping information (address), or a shipment returns with the reason “not picked up” the buyer has to cover the additional delivery costs to send the order a second time. In case a second delivery is not desired, we will refund you the value of the goods, excluding the initial shipping costs.
Germany: 3,90 Euro
European Union: 5,90 Euro
Worldwide: 6,90 Euro
Future changes to this Terms and Conditions may be made at any time. To ask questions about Terms and Conditions or to remove your personal information from our database, please send us an email to email@example.com